Frequently Asked Questions (FAQ)
mrmcollection
1. What is MRM Collection?
MRM Collection is an online store offering stylish and quality products, especially focused on footwear and fashion items.
2. Where are you located?
Our office is located at:
1433, South Manda, Mardasha Road, Dhaka-1214, Bangladesh
3. How can I contact you?
You can reach us through the following:
- 📞 Phone / WhatsApp: 01300360857
- 📧 Email: mrmcollection2020@gmail.com
4. Do you offer home delivery?
Yes, we provide home delivery services all over Bangladesh.
5. How long does delivery take?
- Inside Dhaka: 1–3 working days
- Outside Dhaka: 2–5 working days
6. What payment methods do you accept?
We accept:
- Cash on Delivery (COD)
- Mobile Banking (bKash, Nagad, etc.)
7. Can I return or exchange a product?
Yes, we offer exchange facilities.
Please contact us within 2–3 days of receiving your order if there is any issue.
8. How can I place an order?
You can place your order through:
- Our website
- Facebook/WhatsApp message
9. Are your products authentic and good quality?
Yes, we ensure quality products and customer satisfaction is our priority.
10. Do you take bulk or wholesale orders?
Yes, we accept bulk orders. Please contact us directly for details.